LIBRARIES TRANSFORMATION IN THE PHASE OF COVID-19 PANDEMIC

Abstract

The library was mostly focused on preventing the disruption of regular library services, ensuring the safety of both staff and patrons, preserving social distance, creating new protocols, cleaning the library, and enhancing online library access during the early stages of the pandemic. The study aims to understand the transformation of the libraries during the Covid-19 pandemic, the change in the services and the challenges faced. The research objective is to understand the service, challenges and emergence after the pandemic. The research focused on using the method of Systematic Literature Review (SLR), which will be the core qualitative method of studying the research work, identifying the core library working, evolution of services, and the challenges to get with the study and lead authenticate outcomes. An unexpected development in various industries, including academic libraries, has been brought about by the emergence of COVID-19. The adjustments have made it necessary to eliminate the barriers lower in-person interactions between people and easier access to library resources (Mageto, 2021). In this age of information and communication technologies that support social networks, library employees are forced to adapt to changing circumstances. The value of social media applications in library settings. Libraries can now respond to inquiries utilizing a range of social media platforms thanks to this breakthrough of the pandemic to bring newer technologies in the ways libraries operate (Weng and Lund, 2020). Libraries gave up on their previous methods and, with the help of ICTs (information and communication technologies), devised new strategies to deal with the contemporary environment as the new normal. . Library development was taking on new responsibilities, including strengthening human capacity, awareness and wellbeing, accessibility and outreach, leadership and policy-making, and infrastructure. On the other hand, the favoured means of communication were microblogging, social media, streaming video apps, emails, and phones. The issues posed by the COVID-19 pandemic can be more effectively addresses with these adaptable change methods. University libraries make every effort to assist users and remain a vital part of users' lives and academic pursuits despite the always-evolving path of opportunities to grow.